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Privacy Policy

Last updated: February 2026

1. Who We Are

This Privacy Policy explains how FoDiQ ("FoDiQ," "we," "us," or "our") collects, uses, discloses, and protects personal information in connection with our website and any related services (the "Site").

If you have questions or requests regarding this Privacy Policy, you can contact us at:

  • Email: info@fodiq.com
  • Address: FoDiQ, Waaier 30B, 2451 VV Leimuiden, The Netherlands

2. What This Privacy Policy Covers

This Privacy Policy applies to personal information we collect:

  • On the Site
  • Through web forms, email, phone, or other direct interactions with us
  • In connection with business inquiries, sample requests, orders, or partnership discussions

This Policy does not cover:

  • Third-party websites or services we link to
  • Personal information collected offline by distributors or partners unless we state otherwise

When we say "personal information," we mean any information that identifies or can be reasonably linked to a specific person.

3. Information We Collect

3.1. Information You Provide Directly

You may provide personal information when you:

  • Contact us or request information
  • Sign up for updates, newsletters, or marketing
  • Create an account or portal login (if applicable)
  • Request pricing, samples, or commercial terms
  • Place or discuss an order

This may include:

  • Name
  • Company / role / department
  • Email address
  • Phone number
  • Shipping / billing address
  • Payment-related information (note: full payment card data is processed by our payment providers; we do not store complete card numbers)
  • Any other details you submit in free-text fields

3.2. Information Collected Automatically

When you visit or use the Site, we and/or our service providers may automatically collect:

  • IP address and general location (city/region-level, not precise GPS)
  • Device type, browser type, operating system
  • Pages viewed, links clicked, time on page, referring/exit pages
  • Session identifiers, cookie identifiers, and similar technical data

3.3. Information from Third Parties

We may receive personal information about you from:

  • Marketing / analytics platforms
  • Payment and logistics partners
  • Business partners, distributors, or brokers who introduce you to us
  • Public or professional sources (e.g. LinkedIn, trade shows, or industry directories)

4. How We Use Your Information

To operate, maintain, and improve the Site: Monitor performance, fix bugs, enhance security, and develop new features.

To respond and communicate: Answer questions and requests. Send administrative messages such as confirmations, notices, or updates.

To process business activity: Evaluate and fulfill product inquiries, quotes, orders, shipments, billing, refunds, or returns.

Marketing and outreach: Send you product news, invitations, announcements, and promotional communications.

Compliance, fraud prevention, and safety: Detect, investigate, or prevent fraud, security incidents, or misuse.

Legal / regulatory: Meet legal, regulatory, tax, and reporting obligations.

5. Legal Bases for Processing (EU/UK Visitors)

If you access the Site from the European Economic Area or the United Kingdom, we process your personal information under one or more of the following legal bases:

  • Contract: To provide information, quotes, samples, or services you've requested.
  • Legitimate Interests: To improve our Site and services, market to business contacts, prevent fraud, and secure systems.
  • Consent: For certain marketing activities and for non-essential cookies/trackers.
  • Legal Obligation: To comply with applicable laws and regulations.

6. How We Share Information

We do not sell personal information for money. We may share personal information with:

a. Service providers: Trusted companies that perform services for us, such as website hosting, analytics, email marketing, payment processing, and customer support tools.

b. Business partners / distributors: If you request product availability, pricing, or samples, we may share your contact details with an authorized partner.

c. Compliance, safety, and legal requests: We may disclose information to comply with laws, legal processes, or enforceable government requests.

d. Business transfers: Personal information may be transferred as part of a merger, acquisition, or similar transaction.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enable basic site functionality, remember preferences, understand how visitors use the Site, and support marketing. You can control cookies in your browser settings. Where required by law, we will request consent for non-essential cookies.

8. Data Retention

We keep personal information only as long as reasonably necessary to provide the Site and related services, communicate with you, satisfy legal requirements, and resolve disputes.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet is perfectly secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

10.1. Marketing communications

You can opt out of marketing emails at any time by clicking "unsubscribe" or contacting us at info@fodiq.com.

10.2. Privacy rights (United States)

Depending on your state, you may have rights to request access, deletion, correction, or opt-out of targeted advertising. Contact us at info@fodiq.com.

10.3. EU/UK data subject rights

If you are in the EEA or UK, you may have the right to access, correct, delete, object to, or restrict processing of your personal information. Contact info@fodiq.com.

11. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16.

12. International Transfers

We are based in the Netherlands. When we transfer personal information internationally, we take steps to ensure appropriate protection consistent with applicable law.

13. Third-Party Sites and Services

Our Site may contain links to websites or services we do not control. We are not responsible for their privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top.

15. Contact Us

FoDiQ
Email: info@fodiq.com
Address: FoDiQ, Waaier 30B, 2451 VV Leimuiden, The Netherlands
Attention: Privacy Request

© 2026 FoDiQ. FoDiQ is a trade name of QSR2go Operations B.V. Privacy Policy · Terms of Use